Santalucia Group, LLC

About Us


Why Bother?


Inspire and motivate your healthcare teams by leading with strength and empathy

High levels of leadership commitment are imperative not only to the success of your patient experience efforts but also to the overall success of your organization. Leaders set the tone when it comes to creating and sustaining meaningful experiences for patients, families and employees. Our leadership development program will help your leaders understand their role in providing an exceptional patient and employee experience.


During our interactive and engaging leadership development session, Santalucia Group will:


  • Address the critical role of the leader and how the leader set the tone for creating meaningful experiences for patients, families, physicians and employees.
  • Allow for discussion and practice of leadership skills required to lead with strength and empathy, including personal accountability.
  • Motivate and inspire leaders to lead breakthroughs in the patient experience.
  • Encourage discussion of current patient and employee experience approaches - what's working and what's not.


Contact us to learn more about our impact on leaders.

Our Services

This was an excellent program. The content was relevant and relatable. I appreciated the real-life scenarios.

—  Leadership Development Program Attendee

Contact Us


Igniting passion and purpose to improve the healthcare experience.